Field Service Technician

  • Full Time
  • Des Moines
  • December 1, 2024

Website The Rasmussen Group

Position Overview

The Field Service Technician is responsible for troubleshooting, diagnosing, and repairing asphalt equipment in a safe and efficient manner. This position is also responsible for needed inspections on a variety of equipment.

Key Responsibilities (Essential Duties and Functions)

  • Service and repair all assigned vehicles, equipment, and associated items without assistance and without delaying production activities.
  • Accurately follow the company’s preventative maintenance program and service schedule.
  • Inspect vehicles and equipment for proper operation and condition.
  • Troubleshoot and diagnose mechanical and operational problems.
  • Work effectively on gasoline and/or diesel engines, and all mechanical, electrical, pneumatic, hydraulic, and/or electronic systems.
  • Manage pre-trip and post-trip Inspection Reports to identify, track, and complete necessary repair and maintenance.
  • Train truck drivers and operators on how to correctly inspect and maintain their assigned vehicles and monitor maintenance activities.
  • Accurately document all service and repair work. Maintain complete repair and service reports.Other duties as assigned per supervisor.
  • Regular and predictable attendance at assigned times is required.

Benefits Offered

  • Highly competitive base pay.
  • Comprehensive medical, dental, vision, disability, and life insurance programs.
  • Group retirement savings program.
  • Health and wellness programs.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and/or ability required.  Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.


  • Minimum high school diploma or general education degree (GED) required.
  • Certificate or degree in heavy equipment maintenance and repair required; or equivalent experience in lieu of degree.
  • Experience diagnosing and repairing equipment, including excavators, dozers, cranes, forklifts, heavy-duty trucks, and other heavy construction equipment.
  • Three-plus years of related experience are required.
  • Valid Commercial  Driver’s License (CDL), class A with Air Brakes endorsement required.
  • Must be able to supply own tools.
  • Knowledge/Skill Requirements
  • Ability to understand and follow verbal and written instructions.
  • Ability to read, write, and accurately perform basic mathematical functions, including adding, subtracting, multiplication and division.
  • Ability to effectively communicate verbally and in writing.
  • Must possess knowledge of Company policies and procedures, including safety.
  • Must consistently produce an efficient, accurate work product.
  • Must be able to work effectively under time and scheduling deadlines.

Work Requirements

  • Must be at least 18 years in age or older.
  • Must have a current and valid driver’s license.
  • Must pass post-offer employment drug testing, medical exams, and physical agilities testing.
  • Must be willing to travel and work independently to various job sites. Some overnight stays will be necessary.
  • Willingness to work in a team environment and assist co-workers and/or supervisors with other duties as required.
  • Must be willing to travel and work away from home when necessary.
  • Individuals are required to wear personal protective equipment (PPE) in designated operations and production areas as stated by OSHA and/or MSHA.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must perform mechanical operations while lying or reclining in awkward positions for extended periods.
  • Must work with their arms above the shoulders for long periods.
  • Requires strenuous physical exertion, standing, walking, and/or climbing in various climates and ground conditions including temperature extremes, rain, wind, and snow for extended lengths of time.
  • Must withstand continuous exposures to wind, dust, fumes, and noxious odors.
  • Must possess the strength, mobility, agility, and balance to walk unrestricted on uneven, unsure, and slippery surfaces without assistance.
  • Must possess unrestricted mobility to twist, turn, bend, and lean in all directions, lookup, down and side to side without hesitation or discomfort.
  • Except for conventional corrective aids, one must possess normal eyesight, depth of perception, field of vision, normal hearing, quick reaction time, unimpaired eye-hand coordination, and manual dexterity.
  • Must possess the strength, mobility, agility and balance to ascend access ladders and steps, and to maneuver on equipment and vehicles without assistance.
  • Must repetitively lift up to 100 pounds, 10 times a day.
  • Required upper body strength to perform repetitive bending at the waist.
  • Must repetitively climb and dismount from a high vehicle cab 50-times a day.
  • Must repetitively lift up to 60 pounds, 50 times a day.
  • Must possess sufficient strength to continuously operate equipment controls and tools weighing up to 20-pounds for uninterrupted periods of up to 4-hours.
  • Skeletal, joint and muscle system must withstand continuous impact from driving activities.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, outside weather conditions, and extreme cold and/or heat.
  • The employee may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
  • The employee may be exposed to the risk of electrical shock or burn.
  • The noise level in the work environment is usually moderate to loud.
  • Work schedule is Monday through Friday with weekend and some holiday and evening work required. Generally, 50+ hours per week. Day Shift 7:00 am to 4:30 pm.

The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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