Off Shore Wind Technician

Website ITH Engineering

The purpose of the Service Technician is to perform repair, calibration, conversion, field service,
training, and demonstration activities at both ITH and customer/field locations. Service
technicians are required to travel as scheduled for work at offsite locations. Service Technicians
also perform general tasks related to toolbox fabrication, inventory, and provide back up support
to other positions.

Timely, accurately, and efficiently performs the following job duties.

2.1 Repair/Service Work
Inspects and repairs ITH tools both in the shop and the field. Performs in-house
calibration of ITH tools.

2.2 Field Service Work
Travels (up to 40% of the time) to customer sites and offshore to operate ITH
tooling on their applications.

2.3 Computer/Database Work
Enters repair information into the computer to make service reports, including
tracking of parts used from stock.

2.4 Toolbox Fabrication
Modifies and Prepares toolboxes for ITH tool kits, including painting and applying
decals as needed.

2.5 Booth Shipments for Exhibitions
Packs and unpacks ITH booth and tools for various trade shows

2.6 Inventory
Responsible for keeping records of inventory used for repairs and assists with
physical inventory counting.

2.7 Phones
Answers phones and interacts with customers as needed to provide customer

2.8 Training and Demonstration
Travels (up to 40% of the time) to customer sites and offshore to perform
training, offer demonstrations, and support the sales activity of the company.

2.9 Conversions
Performs product conversions according to production orders as required.

The above statements describe the general nature and level of work being performed by
individuals assigned to this classification. This is not intended to be an exhaustive list of
all responsibilities and duties required of employees so classified.

The ability to

3.1 Timely, accurately, and efficiently carry out each of the job duties described in
Section 2.0.

3.2 Perform the work in a logical, orderly, and skillful manner.

3.3 Organize, prioritize and complete all job responsibilities and objectives with
minimal supervision, within assigned deadlines.

3.4 Follow oral and written instructions.

3.5 Maintain a high level of quality work product and output.

3.6 Work in a harmonious manner, accept supervision and directions, and interact in
a cooperative and professional manner with supervisor, co-workers, and

3.7 Work in a team environment to provide good customer service.

3.8 Maintain regular and predictable attendance.

3.9 Work full time and arrive for work on time.

3.10 Maintain a professional business appearance and demeanor.

3.11 Maintain safe working conditions and perform work in a safe manner.


4.1 The mental and physical ability to perform each of the job duties described in
Sections 2.0 and 3.0:

4.2 Ability to timely and accurately organize, prioritize, and complete all job
responsibilities and duties and to consistently maintain work quality and quantity;

4.3 Mental and physical ability to:
a. routinely hear, see, and talk to effectively communicate in person and by
telephone with supervisors, co-workers, and customers;
b. frequently and accurately work on several tasks at the same time within
assigned deadlines;
c. read and understand written documents and data;
d. read, understand, and follow written and oral instructions.

4.4 Physical Requirements
— Must be able to lift 50 lbs unassisted
— Must be able to climb ladders and scaffolding
— Use of illegal drugs and substances is subject to termination.

4.5 Travel Requirements
— Worker must have a valid driver’s license
— Worker must be able to rent cars while traveling

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